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If you need to import a large number of parts for an order, you can use this template file and uploads it to our server. You have to enter one item per row and be sure to keep the .CSV file extension when saving your work.
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Every product we sell is backed by a manufacturer’s warranty. Each warranty has specific guidelines and terms unique to the manufacturer. The warranty for each product is specific to the manufacturer’s policy, which is generally repair or replacement. Northern Performance will not compensate for damages incurred during the product’s installation or use or reimburse any labour or installation fees under any circumstances.
Customers requesting warranty information can contact Northern Performance during regular store hours. We may either file a warranty claim on your behalf or assist in obtaining the contact information for the manufacturer, so that you may communicate with them directly.
Please note that contacting the manufacturer directly can expedite the warranty process as they may arrange to have replacement(s) delivered to you directly. Should you request for Northern Performance to take action on your behalf the process may take a little longer.
When making a warranty claim through Northern Performance please be advised that any and all freight charges are the responsibility of the consumer, and not the responsibility of Northern Performance.